Unique Artwork Handcrafted in Ireland
The product prices do not include postage or shipping. This comes at an additional cost, but we always offer the cheapest available price from the most reputable carriers.
Cost will vary depending on destination:
UK and Europe €10.00
United States of America and Canada €15.00
If you have any questions about Shipping, please contact us.
At UgBug Design we do all we can to show and describe our products as accurately as possible. However, as each work is a unique piece of art there will be slight variations from the images online.
If you change your mind...
In the event that you or the recipient of your gift decides to return the item and / or would have preferred something else, we are happy to offer a credit note to the value of the price paid for the item.
Please contact us within 14 days of receipt and arrange to return the item within the following 14 days. The return period will expire 28 days from the day on which you receive the goods you have ordered. Once we receive the item in the same condition as when it was dispatched, we will arrange your credit note straight away.
We do not offer refunds.
This does not affect your statutory rights.
If an item is damaged...
Items shipped by third party providers will have sufficient insurance cover included in the cost of shipping in the event that they are inadvertently damaged in transit. The cost of this damage will be covered by the carrier.
Products that are specially commissioned and made to your specific requirements are non-refundable.
If you are unsure, please check whether an item is non-refundable before ordering.
This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the site.
We use your Personal Information only for providing and improving the site. By using the site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").
The security of your Personal Information is important to us.
We use a secure payment page and trusted systems such as Paypal options.
You can be assured that the site is secure by seeing the small padlock symbol in the address bar and a web address beginning with https:// (the s stands for 'secure')
Like many site operators, we collect information that your browser sends whenever you visit our site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.